If you decide that online gaming is no longer for you, or you wish to step away from the platform for personal reasons, you can choose to close your account indefinitely—no gambling issue required.
How to Request Account Closure
To close your account, simply contact us through:
Live Support Chat (available on the website)
Or message your VIP Manager directly (if applicable)
Once your request is submitted, a support representative will guide you through the closure process.
What Happens Next?
Your account will be permanently closed
You’ll no longer have access to your balance, games, or promotions
You’ll be excluded from future bonuses and marketing messages
If at any point you wish to reopen your account, please note there is a mandatory 24-hour cooling-off period before reactivation can be considered.
Have questions? Our support team is always here to help you with anything you need.